Sintel Forms / Help FAQ
Purchasing
How can I pay?

We have made the payment process as easy as possible, please refer to the following instructions.

Accepted Payment Methods:
We accept all global debit, credit cards and PayPal payments:

  • Debit and credit cards   
  • PayPal Personal and Premier
  • PayPal Corporate
  • Stripe and Bank Transfer

If you experience any issue when making your payment, please contact us and we will be happy to help.

Support
When will I receive the ordered product?

Once you place your order for a license of Sintel Forms for Office 365 you should receive an email within a few minutes confirming that your order has been processed and the license has been applied to your Office 365 tenant. If you place an order for Sintel Forms for SharePoint On-Prem one of our representatives will contact you to provide you with the license and instructions on how to activate it.

How can I get technical support?
We provide a number of channels for you to get assistance.

Community Site – If you have any questions on our products, you can post questions, provide feedback and request/upvote new features.

Knowledge Base – Provides articles and videos covering everything from installing our apps to customising them.

Submit a ticket – You can submit a ticket in our Help Centre and our team will get right back to you. (Available to licensed customers only)

No credit card required and after 30-days you can continue to use the Lite version of the product indefinitely!